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| Ease of getting through to make a reservation: |
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| Friendliness and courtesy of the agent: |
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| Agent's effort to obtain preferred seating: |
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| Agent has information readily available to resolve requests: |
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| Agent works to immediately resolve my problems: |
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| Are you satisfied with your hotel and car reservations : |
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| Accuracy of tickets and reservations: |
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| Helpfulness of after hours service: |
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| Overall, how satisfied are you with the service provided by Majestic Travel? |
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| Have you had any recent travel problems that we can help correct? |
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| Comments: |
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